We are aiming to restock the 02SERIES Summer 2026! Please sign up to our mailing list to be notified of new releases and restocks.

We have adjusted our pricing to ensure that EU customers are not charged UK VAT (20%) on their orders. All EU orders are shipped on a DDU (Delivery Duty Unpaid) basis, which means local duties and taxes must be paid by the customer prior to delivery.Any import duties, clearance fees, brokerage fees, or additional charges are the responsibility of the customer. Please note that we cannot refund any customs duties paid if you choose to return your watch. Any duties, taxes, or fees incurred by us will be deducted from your refund.

We will be shipping all U.S. orders on a DDP (Delivered Duties Paid) basis. This means you won’t face any unexpected duties or customs charges. Sales tax may be applied at checkout for certain states where legally required.Expanding the Studio Underd0g brand in the U.S. remains a key priority for us. Based on current tariff regulations we’ve chosen to cover all tariffs and related charges. We’ll reassess this approach for future releases or if significant regulatory changes occur. For now, U.S. customers will not incur any additional fees after checkout.Please note: we cannot refund any customs duties if you return your watch. Any duties, taxes, or fees incurred by us will be deducted from your refund. Important: Upon import into the U.S., Customs officials may request your Social Security Number (SSN) or Tax ID. This is a legal requirement that we cannot override. If requested, this information must be provided in order for your shipment to be released. Failure to do so may result in the package being returned to us, and any associated shipping costs will be the customer’s responsibility.

US Customers Please Note:
All US orders are shipped as part of a bulk shipment, with Studio Underd0g acting as the importer of record.
The shipment is first processed through US Customs as a single bulk import. Once the shipment has cleared customs, the individual orders are released into the DHL domestic network for final delivery to customers.
In most cases, shipments clear US customs smoothly with no action required from customers. In the unlikely event that customs requires additional information, we handle this directly as the importer, so no information is required from you.
If anything unexpected arises during the clearance process, we will manage it directly with the shipping carrier and customs authorities.

All orders are shipped from the UK, so import duties or taxes may apply. We ship international orders on a DDU (Delivery Duty Unpaid) basis.

This means that any outstanding import duties, clearance fees, brokerage fees, or other additional charges are the responsibility of the customer and must be paid upon delivery of your order.

Please note that we cannot refund any customs duties paid if you return your watch. Any duties, taxes, or fees incurred by us will be deducted from your refund.

Important: Upon import into your destination country, customs officials may request your Tax ID details. This is a legal requirement that we cannot override. If requested, this information must be provided in order to receive your shipment. Failure to do so may result in the shipment being returned to the sender, and any associated shipping fees will be the customer’s responsibility.

If you'd like to update your delivery address you can edit this via your order confirmation email.
Similarly, if you have any changes to make to your order, please email us at support@underd0g.com and we can help update this for you, providing it remains unfulfilled.
We are unable to make any changes once your order has been dispatched.
If you no longer require your order and it has already dispatched, you can refuse delivery and ask for your order to be returned to us. Once we have received the return, we can help process a refund (minus return shipping fees).

Watch Strap Sizing Guide

Small Strap (110/65mm): Suitable for wrists down to 5¼ inches

Standard Strap (120/70mm): Designed for wrists ranging from 6 to 7¾ inches

Large Strap (135/80mm): Ideal for wrists up to 8½ inches

If you request a strap size change after your order has been fulfilled or shipped, the original strap must remain unworn and in perfect condition to be eligible for a free size exchange. You’ll be responsible for shipping the strap back to our warehouse. If, upon inspection by our quality control team, the strap is found to be worn or unusable, we can either return it to you or offer the option to purchase a replacement.

If your order has not yet been dispatched, you may request a cancellation and full refund at any time via the contact us page.
If you've received your watch and are not satisfied, you may return it within 14 days of delivery for a refund, provided it is in perfect condition and shows no signs of use or handling. If the watch or strap is returned damaged/shows signs of use or handling, we reserve the right to issue a partial refund to cover the cost of replacing any affected components.
Please note: return shipping fees will be deducted from your refund. You can request a return via our Service page

We offer a 2 year warranty that is valid from the date of receiving your order. This covers any form of mechanical fault and we will arrange a service or repair free of charge. Accidental damage/wear and tear is not included in this warranty. You can request a warranty repair via our Service page