Watermel0n

We ship worldwide via DHL Express. Once your order is ready to ship you can expect an email from DHL directly with tracking and delivery information.

Shipping is free of charge for all watch orders.

Queries regarding shipping to the EU.

We have adjusted our pricing to ensure that EU customers are not charged UK VAT (20%) on their orders. All EU orders are shipped on a DDU (Delivery Duty Unpaid) basis, which means local duties and taxes must be paid by the customer before delivery. Any import duties, clearance fees, brokerage fees, or additional charges are the responsibility of the customer. Please note that we cannot refund any customs duties paid if you choose to return your watch. Any duties, taxes, or fees incurred by us will be deducted from your refund.

Queries regarding shipping to the US.

We will be shipping all U.S. orders on a DDP (Delivered Duties Paid) basis. This means you won’t face any unexpected duties or customs charges. Sales tax may be applied at checkout for certain states where legally required. We cannot refund any customs duties if you return your watch. Any duties, taxes, or fees incurred by us will be deducted from your refund.

Important: Upon import into the U.S., Customs officials may request your Social Security Number (SSN) or Tax ID. This is a legal requirement that we cannot override. If requested, this information must be provided for your shipment to be released. Failure to do so may result in the package being returned to us, and any associated shipping costs will be the customer’s responsibility.

US Customers Please Note: All US orders are shipped as part of a bulk shipment, with Studio Underd0g acting as the importer of record.

The shipment is first processed through US Customs as a single bulk import. Once the shipment has cleared customs, the individual orders are released into the DHL domestic network for final delivery to customers.

In most cases, shipments clear US customs smoothly with no action required from customers. In the unlikely event that customs requires additional information, we handle this directly as the importer, so no information is required from you.

If anything unexpected arises during the clearance process, we will manage it directly with the shipping carrier and customs authorities.

Queries regarding shipping to the ROW (not including the UK).

All orders are shipped from the UK, so import duties or taxes may apply. We ship international orders on a DDU (Delivery Duty Unpaid) basis.

This means that any outstanding import duties, clearance fees, brokerage fees, or other additional charges are the responsibility of the customer and must be paid upon delivery of your order.

Please note that we cannot refund any customs duties paid if you return your watch. Any duties, taxes, or fees incurred by us will be deducted from your refund.

Important: Upon import into your destination country, customs officials may request your Tax ID details. This is a legal requirement that we cannot override. If requested, this information must be provided to receive your shipment. Failure to do so may result in the shipment being returned to the sender, and any associated shipping fees will be the customer’s responsibility.